Privacy Policy

1. Introduction

RemotelyAvailable ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website at https://remotelyavailable.com or use our services.

2. Information We Collect

We may collect the following types of information:

Information You Provide

• Name, email address, and company name (via contact forms)
• Shopify store URL (via lead capture forms)
• Service preferences and budget range
• Messages and project details you share with us

Information Collected Automatically

• Browser type and version
• Device type and operating system
• IP address and approximate location
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send you relevant resources you have requested (e.g., playbooks, guides)
• Communicate with you about projects, updates, and service offerings
• Improve our website, services, and user experience
• Comply with legal obligations

4. Email Communications

When you download a resource or submit a form on our website, you may be added to our email list hosted on EmailOctopus. We use email to deliver requested content and share relevant updates about our services. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Service providers — trusted third-party tools we use to operate our business (e.g., EmailOctopus for email, Calendly for scheduling, Vercel for hosting)
• Legal requirements — if required by law, regulation, or legal process

All third-party service providers are bound by their own privacy policies and data protection obligations.

6. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions and email list data are retained until you request deletion or unsubscribe.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for email communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at hello@remotelyavailable.com.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@remotelyavailable.com.